Refunds

Modified on Fri, 16 May at 7:22 AM

In the event that you are not satisfied with the research product you purchase, you may contact our care team to discuss the issue.



Refunds will not be issued for purity or fill weight unless 3rd party test results are presented showing that the product is either underweight or the purity is under 98%. Upon submission of these 3rd party test results, a full refund will be issued.



Test results are only accepted from reputable testing providers, as indicated here:



TrustPointe Analytics


MZ Biolabs


Janoshik Analytical


Prime

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