I had an issue with my checkout while using a coupon, and now my coupon won’t work, what should I do?

Modified on Fri, 16 May at 7:23 AM

If your checkout is not completed properly due to a payment issue, your coupon will temporarily not work because our system thinks it has been used. In this case please wait an hour for our system to realise the coupon wasn’t used, and the coupon will automatically refresh and be ready for use again! If you have waited an hour and the coupon still doesn’t work, please reach out to support and we’ll send you a new code.


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article